The Park Royal Hotel & Spa, Cheshire

Very nice and clean hotel in a good location, I had the best nights sleep in a long time the sheets and pillows were amazing

The location is excellent: a short hop fro the motorway, near to local village and other shops. The hotel was spotlessly clean and the atmosphere relaxed and comfortable. The staff were amazing and helpful - no request was too much. I stayed in the Tower Suite - it was quirky but perfect. I stayed for 5 nights- great value for money. I would definitely recommend this hotel.

Victoria leads a top team where nothing is too much trouble. Yes they get stuff wrong but immediately hold their hands up and get it right. Rooms comfortable and clean, food good and friendly nature makes it 5 star.

Amazing birthday treat with my bestie. The staff, in particular Victoria and the ladies who did our facials (sorry names escape me) made our stay fantastic. A truly magical revitalising night away, gym,spa dinner and breakfast- perfect!

Great location, perfect for what we needed, VIctoria on reception was lovely, really friendly and accommodating. The rooms were spacious, comfortable beds with good amenities kettle, hairdryer etc Breakfast was great and plenty of it, good atmosphere with friendly host. I would recommend for any occasion or get together, will be back soon, thankyou

Hotel was clean staff friendly room was spacious breakfast was delicious and spa was brilliant will come and visit again

We had a lovely overnight stay at Park Royal. We had a swim, then dinner in restaurant, which was delicious and breakfast the next morning. Staff all very friendly and helpful especially, Mason who served us with our evening meal. Would definitely stay there again.

The Park Royal is our go to hotel for when we’re having a night away from the kids. Ever since we got married at this hotel nearly 5 years ago we’ve returned fairly regularly and will continue to do so. The staff are always very polite and professional and the rooms are cleaned to a high standard. The area around the hotel is very peaceful so you’re guaranteed a good nights sleep. The breakfast is always really good with a good selection of cooked and continental options.

Lovely Wellbeing session gym

I had a really enjoyable stay here last night. The hotel is lovely and very clean, with a welcoming atmosphere throughout. The staff were amazing and made the experience even better. A special mention to Becky from housekeeping, who truly went above and beyond—her attention to detail and kindness didn’t go unnoticed. I’d definitely stay here again and highly recommend it to others.

Victoria was lovely , greeted us every time we walked past and had a great sense of humour , hotel is lovely and clean and the staff are so lovely

We really enjoyed our three night stay in a superior king room. It was worth the extra for the space; the bedrooms and the complementary minibar. It was kept smart by Beth. The hotel is well located for us to visit family in Manchester but also enjoy the Cheshire countryside: Arley Hall is only three or so miles away. The breakfast options are very good and the food is kept well stocked. All the staff are super friendly which gives a special experience. We are already planning to return at the end of July.

A lovely hotel and facility. Quiet and comfortable. Good service, comfortable and clean rooms. We enjoyed our stay. Great stop.

Had a fabulous spa break with friends recently and the staff could not do enough for us. The service was excellent and the hotel is very nice. The location is ideal. We had a lovely room with a balcony and thoroughly enjoyed our stay. Would definitely recommend this hotel.

Hotel lovely as usual...staff wonderful, especially Rebecca and Becky during check in...reception and spa staff lovely and helpful...breakfast great however evening fish and chips and roast chicken dinner not good..not worth the £22..fish was inedible and Yorkshire Pudding on my chicken dinner was cold and solid..we ate at the Cat and Lion on the Monday night and fish and chips was under £17 and much better....shouldn't be difficult to put this right. I will still come back though as its a nice place and relaxing spa area..

Spa experience half day. Had a lovely light lunch with a glass of prosecco. Fabulous treatment from Ann Marie. Foot massage, scrub etc. Amazing. Staff friendly and professional. Exceptional service and welcome by Katherine which set the tone for the afternoon. Highly recommend.

Very comfortable hotel for a stay in this region. We faced very friendly staff and good food during dinner and breakfast to and Czech beer "Staropramen" on the tap :-) very pleasant stay. We will use this hotel during our next business trip to Runcorn/Warrington.

Came back to the Park Royal this week for a usual meeting and somehow forgot my laptop charger. One quick mention of it to the ever lovely Donnamarie and off she went going above and beyond to save my meeting by running around the hotel looking for a charger suitable for my laptop. A massive thankyou to you Donnamarie, you saved a big meeting, never stop being you. A huge credit to the hotel.

Lovely weekend at the Park Royal Hotel Chester, We Stayed 17/19 April 26 First we wish to thank Tegan Olford who I believe is reception manageress at the hotel for making our visit possible after a serious unforeseen problem stopped us going to say in February as planned Thank You 🙏🏻. Checkin was swift and smooth, checked in by Amalia, all reception staff are warm and friendly and willing to assist with any issues, Checkout was as sooth as checkin offered with a warm and friendly goodbye. We have stayed here three time before and find the Park Royal ideal for visiting the area of Cheshire, It may be some miles from Chester and Cheshire Oaks Retail Outlet but the motorway makes it fast drive there easy. Trafford Centre is easily within reach too. Our room 164 was a standard king room now coming dated but still very clean and almost every thing you need, our room was lacking a safe although it says on the website it had one? also there is no fridge for these you need to upgrade to a more expensive room. The room had a view to the rear of the Hotel and looking over the car park and tennis courts both of which gave no noise, The hotel was very busy over our stay although our room was nice and quiet, only issue I found its a long walk to reception and the restaurant especially when walking is an issue. Bar area is clean and friendly with a well stocked bar with wonderful friendly staff serving everything with a cheery smile. Breakfast is plentiful, hot and lots to choose from with clean tables and friendly staff serving everything that as to be ordered and topping the food with fresh as needed. We where made very welcome by Joanna on on the greetings desk as we arrived in the restaurant who is always willing to chat and pass to time of day with guests, Sadly to say Joanna is leaving now, Joanne started here the year we first stayed and as welcomed us on every visit and remembers all her past guests Thank You Joanna and goodbye and good luck in ventures new Dining in the evening was just as lovely, relaxing and service was very good, food was excellent and as a nice choice, staying on a dinner package is worth considering if you are dining here, Checking out as said was smooth and swift, it would have been sad to leave but we were heading down south to The Telford Spa & Golf in Shropshire reviews I have done many time and will do a short one later Thank You All at the Park Royal

The rooms and decor are a bit dated but that's a very small trade off for the wonderful staff! I stayed with 2 dogs and all the staff were willing to help when I needed a spare pair of hands and nothing was too much trouble. I highly recommend this hotel, the staff are just amazing 😊